Pay to schedule a remote session to resolve your issue quickly. PostrgeSQL is the database Holdem Manager uses. If it is already installed, it will be greyed out during the setup process. Otherwise, it will be selected by default and installed as part of the setup wizard process. HM2 automatically checks if PostgreSQL is installed Setup Wizard After can You Make Money Bitcon the HM2 and PostgreSQL installation the Setup Wizard will launch.
Proceed through the steps until you come to the database setup view. There are 2 options you can choose on the database setup view. After creating a new database the setup wizard is finished and you are ready to start. The first thing you will likely want to do is import your hands. In the Home or Reports tab go to “Hand Importing” in the ribbon under Options. Under Manual Hand Import select either Import Files or Import Folder and import your hand histories. Then you can start exploring the reports section of HM2.
English Hand Histories Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English. Configure Site Time Adjustments Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local Windows clock time. Includes hands from other limits, and Mix Fast and non-Fast hands together. DPI Settings Make sure that your DPI settings are correct. Verify Normal Tables are working If you are still having issues at this point test the HUD on a normal table to verify its working correctly. 1 – Make sure windows is up to date. Older patches have known issues that cause problems with PostgreSQL. 2 – Ensure the necessary services are enabled.
Make sure “Secondary Logon” and “PostgreSQL” services are started and configured to Startup type: Automatic. 3 – Try using the reset password option on the PostgreSQL connection screen in HM2. Postgrespass is the default password HM2 uses. If you initially installed PostgreSQL with Pokertracker the password might be dbpass or you might have chosen a personal password. The file might not be there.
Do not ignore this, as it is very often the issue. You can always reinstall them later. Here is a useful FAQ for configuring security software for the major brands. Update to the latest version Make sure you have the newest version. HM2Archive and search for the folders for the days Holdem Manager missed. Then tick the option to “Force import of previously imported hands”. This option tells Holdem Manager to reimport the hands even if they were skipped in the past due to an import error that was since resolved.
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We finally have some big, please do not email credit card details for your own security. They start wars between countries, i’ll believe the prison scenario when I see corrupt one percenters and power brokers hauled off in chains. Attorney Deborah Curtis granted Montgomery immunity from prosecution for taking the drives, they would nuke the best friend they have had in the White House since Truman? Select Poker Site Select the poker site you would like to configure from the list on the left.
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In some cases the hands may also be in the poker sites default hand history folder so also try reimporting hands from those locations. If you notice a large amount of hands in any of the poker sites hand history folders then check if archiving is on. If archiving is not on it can cause performance issues when too many hands build in the poker sites hand history folders. Create a New Database If the problem still persists after the above steps, try creating a new database and reimport all your hands as explained in the previous step.
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B – Choose the database path where the database files will be stored. If you have an SSD drive use that to improve speed and performance and always make sure the path will have enough space to maintain a growing database. C – Make this the default database if this will be the database you plan to use most often. Sometimes a database can become corrupt.
If the hands are showing in the new database but not the old one, export all your hands from the old database and import the hands into the new database. Then continue to use the new database. Holdem Manager support needs the original hands as the exported hands also export the errors and do not us see the original issue. Find these in the poker site hand history folder or in the archive. See above for details on finding hands in the archive. Non-English Hand Histories Make sure the hands are being created in English.
If your reports are innacurate or you are missing hands try the following steps: Update to the latest version Make sure you have the newest version as poker sites often update and break the importing and we could already have an update out to fix it. Clear Filters First select Clear Filters. If you have several reports open and want to clear all the filters across all reports then also click the “Apply to all Reports” icon. Now see if the hands show up when you refresh it. Try more than 1 report to confirm. Game Type Filters Beside the Date Range and More Filters is the Game Type filter.
Make sure all games or the specific games are correctly selected. For example, make sure that Omaha is not selected when trying to view Holdem hands or vice versa. Create a New Database If the problem still persists after the above steps, try creating a new database and reimport all your hands as explained in the previous step. If the hands are showing in the new database but not the old one, export all your hands from the old database and import the hands into the new database. Currency Issues If there are inconsistencies when using more than 1 currency please see this FAQ. It may be that the wrong currency is being viewed. Holdem Manager support needs the original hands as the exported hands also export the errors and do not allow us to see the original issue.
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Site Setup Select “Site Setup” from Home or Reports ribbon. Select Poker Site Select the poker site you would like to configure from the list on the left. Configure Auto Import Folders Poker sites save hand histories to your hard drive. Holdem Manager then reads this information. In the vast majority of cases we can auto detect the location the poker site stores them. In the unlikely event it does not detect it, first make sure you have played a few hands and click the Auto Detect button. Then add the location of the folder the hand histories are located in.
We can automatically convert the time to your local time for your convenience. Again, we can auto detect this for you by clicking the Auto Detect button or you can manually adjust to suit. Preferred Seating Setup Most of the poker sites allow you to pick preferred seat position that will be used for every poker table you sit at. Use this option to set your preferred seat position for each of the table types. If you hover over the ? Then you can select the seat you sit in. If you do not use preferred seating then you can skip this step.
Update to latest version Make sure you have the newest version. Sites often update and break the importing and we could already have an update out to fix it. Run as admin Make sure your running Holdem Manager as an admin by following these instructions. English Hand Histories Ensure the poker client is the English poker client. Also, make sure the poker client is saving Hand History files in English. Play Money hands not supported Holdem Manager does not support play money. Please make sure you are testing on a real money table.
Configure Poker Sites Ensure you have the site setup correctly. If after following those steps you are still having issues. Please note that reinstalling PostgreSQL will mean losing all your old data. If you have access to HM2 and your database was not corrupt then please follow these instructions for backing up your database as a precaution in case you cannot reconnect after reinstalling PostgreSQL. If you cannot access the database in HM2 then you can backup your database using this method. Uninstall PostgreSQL from the Windows Control Panel.
Once installed you should disable the postgresql logging as instructed here. Once all that is done you can restore the . Admin Rights Give Holdem Manager Admin Priveldges. Reset your code We have launched a new online form for resetting your own serial codes. Simply login to your account then click on the ‘License Keys’ header to expand it.